At SuperPharmacyPlus we prioritize providing you with the most accurate and up-to-date product images possible. Here's what you need to know about our product imagery:

We continuously work to ensure our product images reflect the most current versions of items in our inventory. We maintain close relationships with manufacturers to obtain the latest product images as soon as they become available. Our dedicated team regularly reviews and updates product listings to maintain visual accuracy.

While rare, there may be instances where an image might not perfectly match the current product. This can occur due to:

  • Recent product updates or reformulations
  • Manufacturers finalizing new image listings
  • Our team being in the process of implementing updates

If we're aware of a significant change in a product's appearance that isn't yet reflected in our imagery, we strive to include a note in the product description. We value your input. If you notice any discrepancies between the product image and the item you receive, please let us know. Your feedback helps us maintain the highest standards of accuracy.

We're constantly refining our processes to minimize any gaps between product updates and image updates. In cases where we're awaiting new imagery, we may use placeholder images or clearly labelled "representative" images to ensure you have a visual reference.

We believe in transparency and want you to shop with confidence. If you ever have questions about a product's appearance or packaging, our customer service team is always ready to provide the most current information available. You can contact our online team at online@superpharmacyplus.com.au.