At SuperPharmacyPlus, we understand that not everyone can easily visit our physical pharmacy locations. That's why we've developed a comprehensive distance supply service to ensure all our customers have access to the medications and healthcare products they need. This service is particularly beneficial for those who face challenges in visiting our pharmacy in person, whether due to mobility issues, remote locations, or other circumstances.

To maintain our high standard of care, we may occasionally need to request additional information about your health or specific situation. This helps us ensure we're providing the most appropriate products and services for your needs. It's crucial that we have your most up-to-date contact information to facilitate this process. We kindly ask that you review your information regularly and inform us of any changes to ensure we can continue to serve you effectively.

We're committed to offering our medications and services at competitive prices, constantly reviewing our rates to ensure affordability without compromising on quality. Our goal is to make healthcare accessible to all our customers, regardless of their location.

To cater to diverse needs, we provide a range of delivery options. For our local customers, we offer a convenient 1-3 hour delivery window, which extends even beyond our regular pharmacy operating hours. This service is ideal for urgent medication needs or simply for your convenience. We also ship to remote regions within Australia, ensuring that even those in rural areas have access to our products. Additionally, we offer international shipping to select countries, subject to relevant postage regulations and customs requirements.

When it comes to order processing and dispatch, we strive for efficiency. For same-day dispatch, please place your online order before 7 AM. Orders placed after this time will be shipped on the following business day. During the online checkout process, you'll have access to various courier options, including express services for those times when you need your items quickly.

Our delivery timeframes vary depending on your location. Local deliveries are typically completed within 1-3 hours of dispatch. For interstate deliveries, you can usually expect your items within 1-5 business days (depening on your chosen courier), while remote areas may require 5-10 business days. International shipments naturally take longer, with timeframes varying by destination, typically ranging from 5-21 business days.

We understand that some medications require special handling. For temperature-sensitive medications, we may need to make special shipping arrangements. Similarly, controlled substances may have additional delivery requirements or restrictions. Our team is well-versed in these special considerations and will ensure your medications are handled appropriately.

At SuperPharmacyPlus, we're dedicated to ensuring our distance supply and delivery services meet your healthcare needs efficiently and reliably. If you have any questions about our delivery services, need to discuss specific delivery requirements, or want to update your information, please don't hesitate to contact our customer service team. We're here to help make your healthcare journey as smooth as possible, no matter where you are.

To organise a local delivery or receive a quote click here.

*Service depends on availability of stock and any preparation required. Public Holiday delivery is only offered at the discretion of the pharmacist.*