At SuperPharmacyPlus, we're excited to offer international shipping, allowing us to serve customers beyond Australia's borders. We frequently receive inquiries regarding the international shipment of items, and we're pleased to confirm that we do indeed ship items internationally. However, there are certain exceptions and important details to be aware of.

Currently, we have restricted our international shipping to the United States, United Kingdom, New Zealand, Singapore, and Hong Kong. We're continuously evaluating opportunities to expand our international reach to serve more customers globally.

It's important to note that any items prohibited by the destination country cannot be shipped. This includes aerosols and nicotine products. We cannot be held accountable for any products that are refused entry by a country due to its regulations. Always check your country's import regulations before placing an order to ensure compliance.

Regarding import duties, these must be settled by the recipient upon receiving the items and cannot be covered by the sender. The postal service often labels these fees as "insufficient shipping payment by the sender, or other applicable charges". Please be aware that we always cover the full shipping cost to the destination, but additional fees imposed by customs are the responsibility of the recipient.

We strive to make international shipping as smooth as possible, but please understand that some factors are beyond our control. We appreciate your patience and understanding regarding country-specific regulations and potential customs delays.

We apologize for any inconvenience our current shipping limitations may cause. Our team is continuously working to improve and expand our international shipping services to better serve our global customers. If you have any questions about our international shipping policies or need assistance with an order, please don't hesitate to contact our customer service team.

If you have any inquiries regarding our international shipping, please reach out to our online team at online@superpharmacyplus.com.au.