Once an order is dispatched by SuperPharmacyPlus, all inquiries regarding shipping, delivery issues, tracking, and delivery timeframes should be directed to your designated carrier. However, if you are still requiring assistance with your delivery, please contact us at online@superpharmacyplus.com.au.

For additional information, you can access more resources on our website.

Kindly note that we have a 7am cutoff for shipping orders every weekday. If an order is finalized after this time, it will be dispatched on the next available shipping schedule.

Delivery timeframes vary based on the service (Express, Standard, Click & Collect, International, StarTrack) chosen at checkout and the carrier. 

Following the purchase, the item is picked up by the designated carrier within 1-2 business days. In case of any delays, you will be notified.

Below, you can find additional Customer Service Information for your respective carrier:

 

Australia Post:

Track my parcel

Help & Support

Calculate approximate delivery timeframes

Customer Service Phone Number: 13 76 78

Sendle:

Track my parcel

Help & Support

StarTrack: 

Help & Support