Order Confirmed: 

Your order has been successfully placed through our website and we're excited to fulfill it for you. Our system has processed your payment and verified all of the required details. At this stage, your order has been added to our fulfillment queue and our dedicated online team is reviewing it to ensure all items are in stock. Typically, orders move to the "Processing" stage within 1-2 business days of confirmation. During this time, our team will begin picking and packing your items. You'll receive another notification when your order has been dispatched. If you need to make any changes to your order, please contact our customer service team immediately, as modifications may not be possible once fulfillment begins.

New Invoice: 

This email contains an important financial document - your invoice in PDF format. The attachment is an official invoice for your recent purchase, provided in PDF (Portable Document Format) to ensure it's easily viewable on most devices. This document serves as a record of your transaction for accounting and warranty purposes. The invoice typically includes your personal or business details, item(s) purchased with descriptions, quantity and individual prices, total amount paid, payment method used, transaction date, and order or invoice number. It's recommended to save this PDF for your financial records as it may be needed for tax deductions or business expense claims. Additionally, keep this document as proof of purchase for any future warranty claims. If you notice any errors on the invoice, contact our customer service promptly. The PDF format helps maintain the document's integrity and prevents unauthorized alterations. We recommend downloading and storing this invoice in a secure location for future reference.

Pending Dispatch: 

We're currently awaiting stock replenishment, which typically takes 1-4 business days. As an independently owned pharmacy, we manage our inventory dynamically, placing regular orders with suppliers to ensure consistent stock flow. Expected dispatch time is within 5-7 business days, accounting for stock arrival and order processing. This timeline may vary depending on supplier availability and potential industry-wide supply chain issues. Our commitment to quality means we thoroughly check all incoming stock before dispatch. If we anticipate any significant delays or supply issues, we'll proactively contact you to provide updates and discuss alternatives if necessary.

Shipped: 

We're pleased to inform you that your order has been successfully processed, packaged, and fulfilled by our dedicated team at SuperPharmacyPlus. All items in your order have been carefully picked, verified, and securely packaged to ensure they arrive in perfect condition. For standard deliveries, your courier tracking information is provided at the bottom of the page. This tracking number allows you to monitor your package's journey in real-time on the courier's website for detailed status updates. If you selected Click&Collect, you'll receive collection instructions including the location for pickup, operating hours, any required identification, and your order reference number. Estimated delivery times vary depending on your chosen shipping method. Standard shipping typically takes 3-5 business days, while express shipping usually delivers within 1-2 business days for most areas. Click&Collect orders are generally available for pickup within 24 hours of this notification.