At SuperPharmacyPlus, we understand that shipping preferences can sometimes change after an order has been placed, and we strive to accommodate our customers' needs whenever possible. If you've selected the "Click & Collect" option for your order but now prefer home delivery, we'll do our best to assist you with this change. However, it's important to note that modifying the shipping method may have implications on the overall cost and processing time of your order.

When transitioning from "Click & Collect" to home delivery, several factors come into play. First, we need to assess whether your order qualifies for free shipping based on its total value and the items included. If it doesn't meet the free shipping threshold, additional shipping charges will apply. These charges vary depending on the delivery address, package weight, and chosen shipping speed.

To initiate the change in shipping method, we kindly ask that you contact our dedicated online customer service team at online@superpharmacyplus.com.au. Our team will review your order, calculate any applicable shipping fees, and guide you through the process of updating your shipping preference. They can also provide you with estimated delivery timeframes based on your location and the current processing status of your order.

Please note that changing the shipping method may slightly delay the processing of your order, as we'll need to adjust our fulfillment procedures. However, our team will work diligently to minimize any potential delays and ensure your order reaches you as quickly as possible. We appreciate your understanding and patience as we make these adjustments to better serve your needs.